Every time I work with a new sales organization, I find a few salespeople that are, well, too “sales-y”! What’s the mark of one of these old-fashioned types of salespeople? They employ platitudes and overused expressions rather than applying solid psychological sales principles. Nothing is more off-putting to a client than an obvious script or tired technique.
People call our offices each week and tell us, “We don’t need any help with the Discovery phase or any of that “connecting” stuff, just give us some tips on how to deal with the “I want to think about it,” or the “Let me talk to my Accountant,” or “Let me run it by my Board of Directors.” How do we get past that?