I rarely take three weeks off, but for the opportunity to visit our seventh continent on a National Geographic expedition, I made an exception. Antarctica isn’t owned by anyone and answers to an international treaty. No residents live on this ice-covered landmass, paving the way for the most abundant wildlife I’ve ever seen. We can learn a lot from nature: the way animals adapt to their surroundings and the characteristics they need to survive and thrive in the harshest environment on earth. Here are some of my takeaways: #1: A baby penguin’s life depends on the ability of the mother…
We are in the midst of celebrating the Twelve Days of Christmas! In an effort to engage the creative side of my brain, I’ve selected four of my popular videos from 2019 that correspond to A Seller’s 12 Days of Christmas. May this poem serve as a reminder that when we continually do the right things, when we create the right systems for change, the results take care of themselves…
As a sales strategist, I’ve spent the past 30 years studying how gratitude, optimism, and resilience shapes people’s lives. Research shows that feeling grateful has positive effects on our behavior making us more honest (I swear!), increasing our self-control, enhancing our performance at work, and our relationships.
Last week I made up all kinds of excuses as to why I couldn’t run the half marathon I signed up for in November. Having peaked at five miles with a ton of pain, I figured I’d give up. My son encouraged me. He told me, “It’s a mental game, you’re tough; you can do this!” I defended my position. I explained that as we age, cumulative injuries preclude us from performing like a teenager, our heartbeats slower, recovery takes longer, and I didn’t want to risk permanent injury.
Too many sellers look for new business in the wrong places. They’re in the dark when it comes to engaging with today’s information rich, time starved consumer. They fail to adapt to new methods of prospecting, discovering information, creating value, and holding the customer’s attention. In fact, according to new research by Gartner, sellers engage in behaviors today that thwart sales.
Your junk drawer provide a perfect metaphor for your sales process. Your junk drawer, like your sales process, undergoes a natural sort of entropy. We litter them with ideas, metrics, and white papers; we pile on more information and clutter our slide decks. We assume if one taco sauce is good, fifty must be better.
The benefits of coaching sales teams are undeniable. However, Bad or nonexistent coaching causes negative behaviors to become ingrained in your culture and repeated year after year. Whether you’re a manager or a seller, read these 5 deadly coaching mistakes and make certain you give and receive coaching designed to improve and sustain sales performance.
